Craft Craze Terms

Craft Craze

Terms & Conditions

Terms and Conditions

Welcome to Craft Craze!

These terms and conditions outline the rules and regulations for the use of Craft Craze (Pty) Ltd.'s Website, located at

By accessing this website we assume you accept these terms and conditions. Do not continue to use Craft Craze if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Privacy Policy Template.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person logged on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of South Africa. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing Craft Craze, you agreed to use cookies in agreement with the Craft Craze (Pty) Ltd.'s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Craft Craze (Pty) Ltd. and/or its licensors own the intellectual property rights for all material on Craft Craze. All intellectual property rights are reserved. You may access this from Craft Craze for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Craft Craze
  • Sell, rent or sub-license material from Craft Craze
  • Reproduce, duplicate or copy material from Craft Craze
  • Redistribute content from Craft Craze

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Craft Craze (Pty) Ltd. does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Craft Craze (Pty) Ltd.,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Craft Craze (Pty) Ltd. shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Craft Craze (Pty) Ltd. reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Craft Craze (Pty) Ltd. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Craft Craze (Pty) Ltd.; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Craft Craze (Pty) Ltd.. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Craft Craze (Pty) Ltd.'s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website you agree to be bound to, and follow, these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Copyright and intellectual property

  • Copyright and all intellectual property rights in all Content and any designated dashboard and in Our communications with You, including copyright, trademarks (both names and logos) and registered domain names (altogether , hereinafter referred to as “Intellectual Property”) are owned by Craft Craze (Pty) Ltd, alternatively Craft Craze (Pty) Ltd is the lawful user thereof, and is protected by both South African and international intellectual property laws;
  • Craft Craze and Our licensors retain all rights in and to the Intellectual Property;
  • Accordingly, any unauthorised use, copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such material or any component thereof will constitute an infringement of such Intellectual Property rights; save that You may use the Content or any component thereof for Your own individual non-commercial  purposes for the purposes of purchasing Service/s from Craft Craze;
  • The trademarks, names, logos and service marks displayed on the App or Website whether registered or unregistered (collectively "Trademarks") are Trademarks owned by Craft Craze. Nothing contained on the App or Website should be construed as granting any license or right to use any Trademark.



By registering as a manufacturer on Craft Craze you agree to be bound by our terms, conditions, and privacy policy. In addition to the aforementioned, you agree to adhere to your responsibilies which include, but are not necessarily limited to:

  • ensuring your company profile and contact details are true and correct;
  • ensuring product descriptions, attributes and all other relevant product information are true and correct;
  • ensuring product pricing remains correct and up-to-date;
  • ensuring product quantities (i.e. stock on hand) values are regularly updated and are true and correct;
  • ensuring linked outlets have authorised their listing on Craft Craze before you link them to your products;
  • ensuring orders are ready, and correct, for collection by couriers on time when you are notified of orders via email;
  • ensuring all your business requirements, as per the relevant governing laws, are in good standing and do not prohibit you from selling and distributing your products online.

As long as your company profile and products are listed on Craft Craze, we will not be liable for any loss or damage of any nature.

Any monies taken by Craft Craze for the facilitation of sales by a manufacturer on Craft Craft is deemed to be a service fee.

Craft Craze accepts no responsibility for incorrect information with regards to your company profile, product information, product pricing, or any items that you are able to control as a manufacturer by logging in on Craft Craze. If you are not able to access any of this information to update, it remains your responsibility to make Craft Craze aware who will gladly assist you.

Refunds and Returns

Because our suppliers are all individual manufacturers, Returns and Refunds policies vary amongst each supplier. Please contact us to request any refunds or returns and we will endeavour to facilitate this for you. Please send an email to with details of the return or refund, along with reasons for the return/refund. Also supply your contact details so that we can get in touch with you.

Any approved refunds will be liable for a surcharge of 5% of the transaction fee, plus an additional R5.00 administration fee (excl. VAT).

Defective Product and Returns Due to Our Error

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
• Replacing the defective/damaged items
• Issue a refund 
• And we’ll also cover the cost of any return shipping
• If the product is not defective, return shipping fees will apply and/or a partial refund may be issued
• If we send you a replacement item, we need to receive the original item at within 14 days of you starting the return process to avoid charging you full price for the replacement.


It is an offence in terms of South African liquor legislation:

• for any person under the age of 18 years to purchase, or attempt to purchase, liquor and/or to present false evidence of his/her age in order to access liquor; and/or

• to purchase liquor for or on behalf of any person under the age of 18 years. 

Craft Craze is committed to complying with all applicable liquor legislation and therefore will only;

• sell liquor to you if you are of or above the age of 18 years; and 

• deliver liquor to the address chosen by you if the liquor is received at such address by a person of or above the age of 18 years.

Craft Craze has implemented some precautions to ensure that it does not sell, supply and/or deliver liquor to persons under the age of 18 years. These precautions include without limitation:

• Requesting confirmation that the person accessing the website, or app, is 18 years or older;

• verifying the person's age by requesting their date of birth when purchasing, or attempting to purchase, liquor through the Website, or app;

Craft Craze may in its sole discretion refuse to sell or deliver liquor to any person if:

• he/she refuses to provide his/her date of birth or identification requested for purposes of verifying his/her age;

• it appears that he/she provided false information or evidence of his/her age in order to access liquor; or

• he/she appears to be intoxicated.

Craft Craze is not licenced to sell liquor for resale and you may accordingly not purchase liquor through Craft Craze for the purpose of reselling it. Craft Craze is entitled to cancel, or not to process, any order for liquor which it suspects will be resold, in addition to any other remedy it may have under these Terms and Conditions or at law.

By purchasing, or attempting to purchase, liquor through Craft Craze, you hereby acknowledge and agree to these Terms and Conditions, and agree to provide us with truthful and accurate information and to comply with the applicable liquor legislation.

All goods purchased on Craft Craze are delivered by third party delivery agents.

Craft Craze sells alcoholic products under the liquor license (be it micro-manufacturing/off-consumption) of the manufacturer of said product. Craft Craze does not operate from a fixed premises, all items are collected directly from the manufacturer and delivered, via our third-party agents, to the purchaser.



Craft Craze will take all reasonable effort to accurately reflect the description, availability, purchase price and delivery charges of products on the Website. However, should there be any errors of whatsoever nature on the website, or app, (that is not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the returns policy.
Craft Craze shall not be bound by any incorrect information regarding our products displayed on any third party websites.